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The West Bengal Health Scheme (WBHS) is a comprehensive healthcare initiative introduced by the Government of West Bengal. It is aimed at providing extensive medical benefits to state government employees and their families. The West Bengal Health Scheme ensures accessibility and affordability of health care to public servants, thus addressing the cost burden associated with costly medical treatment. In this article, you will explore the various topics related to the West Bengal Health Scheme including its eligibility criteria, coverage details and many other benefits that it provides to the beneficiaries.

Key Highlights

  • The wide range of medical services provided by the West Bengal Government Health Scheme includes admission, OPD treatments, pre and post-hospitalisation care, maternity benefits and daycare procedures.
  • Cashless treatment can be availed by beneficiaries at empaneled hospitals which means that they do not have to pay for medical services upfront.
  • In the state of West Bengal, the West Bengal Government Health Scheme has a wide network of empanelled hospitals which makes it easy to access quality health care. These hospitals are selected through a rigorous set of criteria so that high-quality health care is ensured.
  • West Bengal Government Health Scheme includes permanent state government employees, contract employees on probationary terms, retired employees and their dependents who are entitled to the West Bengal Scheme.
  • This scheme provides substantial financial protection by covering a large proportion of medical costs, thereby reducing out-of-pocket expenditures for beneficiaries making healthcare affordable and easily accessible.
  • This support is critical to female workers as well as the partners of male workers during childbirth. It includes comprehensive maternity benefits for all types of deliveries including normal delivery and cesarean section as well as pre-natal and post-natal care.


West Bengal Health Scheme was started mainly to ensure that quality health services are ensured to state government employees, pensioners and their dependents. Costs of healthcare have been rising making treatments unaffordable for many people. West Bengal Government Health Scheme intends to solve this financial problem by offering a large number of medical services together with financial aid.

Eligibility Criteria

Potential beneficiaries need to understand the qualifications for West Bengal Health Scheme. It covers different groups of people mentioned below:

Government Employees

  • Permanent Employees: All permanent employees working in the West Bengal government will be covered under the scheme.
  • Contractual Employees: The contractual employees who have served a given period which has been stipulated by the government are also eligible for the West Bengal Health Scheme.
  • Probationary Employees: Those on probation after serving a certain period of employment also come within its scope.

Pensioners

  • Retired Employees: All retired state government workers are entitled to the West Bengal Health Scheme.
  • Family Pensioners: Under the West Bengal Health Scheme, the family pensioner is provided benefits where death happens when one is still in service as an employee of the West Bengal State Government.

Dependents

West Bengal Health Scheme policy provides coverage to the dependents of the staff or retirees like:
  • Spouse: Employee or pensioner’s spouse.
  • Children: Unmarried children living on employee’s money until marriage whether biological, step-children or legally adopted children.
  • Parents: Those parents who are financially dependent on workers/pensioners but do not have separate income.

Also Read: Health Insurance 101: Guide on the Basics of Health Insurance

Enrolment Process

Registration for the West Bengal Health Scheme is a simple task but requires attention to ensure that no required documents are missed during submission. The following are guidelines followed during registration:

Online Registration

  • Visit the Official Website: Login to the official West Bengal Health Scheme website.
  • Fill Out the Application Form: Fill in both personal and employment details accurately on the online application form.
  • Upload Documents: Provide relevant documents like identity proof, dependent certificates and employment proof as required by the scheme.
  • Submission and Acknowledgment: After submission of the application form, an acknowledgement receipt is issued.

Verification and Approval

  • Document Verification: All submitted papers are verified by designated officials.
  • Approval: After successful verification, the application is approved. The health card is provided to the beneficiary.

Claiming Process

West Bengal Health Scheme operates in a cashless mode where you can get your expenses refunded as per the policy. If the expense is above a particular amount, you will have to pay for them. To get these benefits, beneficiaries are required to fill out a West Bengal Health Scheme claim form or a West Bengal Health Scheme reimbursement form. Here’s how to file a claim under the West Bengal Health Scheme:
  • Present your cashless card given by the Government Authorised Agency (GAA) at the empanelled hospital during admission.
  • The healthcare organisation (HCO) must have approval from the GAA.
  • The GAA will cross-check before validating it.
  • Upon completing treatment, the HCO or relevant hospital will submit bills to GAA along with other necessary medical documents.
  • These documents are examined and confirmed by the GAA
  • Post-verification, GAA will transfer the specified amount to HCO.

Coverage Details

The West Bengal Health Scheme offers comprehensive coverage that includes a wide range of medical services. The coverage details come under these categories:

Hospitalisation Benefits

The West Bengal Health Scheme covers both cashless and reimbursement options for hospitalisation based on whether it is at an empanelled or non-empanelled hospital and the nature of the treatment.

  • Cashless Treatment: Cashless treatments can be availed at empanelled hospitals with bills directly settled by the scheme itself.
  • Reimbursement: Treatments at non-empanelled hospitals can be reimbursed after submitting all necessary medical bills that were incurred within such healing period.

OPD Benefits

Under the West Bengal Health Scheme, outpatient department benefits also exist. It covers consultations, diagnostics and minor procedures.

  • Consultations: Visits to general practitioners and specialists.
  • Diagnostics: Tests and investigations prescribed by the attending physician.
  • Procedures: Minor surgical procedures that do not require hospitalisation.

Pre and Post-Hospitalisation

The West Bengal Health Scheme covers expenses incurred before and after hospitalisation, including:

  • Pre-Hospitalisation: Medical expenses accrued up to 30 days before the date of admission.
  • Post-Hospitalisation: Expenses occurring within 60 days after discharge from the hospital.

Day Care Procedures

Certain medical procedures that do not require an overnight stay in the hospital are classified as daycare procedures. These include:
  • Dialysis: For patients with chronic kidney conditions.
  • Chemotherapy: For cancer treatment and minor surgeries such as cataract surgeries, tonsillectomy etc

Maternity Benefits

The West Bengal Health Scheme provides maternity benefits for female employees and spouses of male employees encompassing:
  • Delivery Expenses: Costs associated with normal deliveries and caesarean section or C-section during childbirth.
  • Pre and Post-Natal Care: Medical care required before childbirth or after delivery of the child, respectively.

Also Read: Medical Insurance: Compare Medical Insurance Plans in India

Empanelment Hospitals

One of the major advantages of the West Bengal Health Scheme is its network of empanelment hospitals ensuring you get access to good healthcare services. The selection process for these hospitals is quite stringent to ensure they meet all the requirements necessary for them to be chosen.

  • The Calcutta Medical Research Institute
  • BP. Poddar Hospital
  • DM Hospital Pvt. Ltd
  • BM. Birla Heart Research Centre
  • Susrut Eye Foundation
  • Rotary Narayana Nethralaya
  • Silverline Eye Hospital
  • KPC Medical College
  • Implants Better Sight Centre
  • Medica Superspecialty Hospital
  • The Mission of Mercy Hospital & Research Centre
  • RN Tagore International Institute of Cardiac Sciences
  • Apollo Gleneagles
  • Ruby General Hospital
  • Dr Nihar Munshi Eye Foundation
  • Eye Care and Research Centre
  • Barrackpore Medicare
  • Disha Eye Hospitals
  • Bhattacharyya Orthopaedics& Related Research Centre (P) Ltd.
  • Eskag Sanjeevani
  • Desun Hospitals and Heart Institute
  • Nightingale Hospitals
  • Institute of Neuroscience
  • AMRI Hospitals
  • Belle Vue Clinic
  • Peerless Hospital
  • Apex Institute of Medical Sciences
  • Ekbalpur Nursing Home
  • RG Stone Urology & Laparoscopy Hospital
  • Divine Nursing Home
  • Fortis Hospital
  • Daffodil Hospitals
  • Kothari Medical Centre
  • Nabajiban Hospital

Selection Criteria

Here are the key selection criteria for the hospital to be considered under the empanelment:
  • Infrastructure: Good infrastructure including adequate accommodation, and medical facilities.
  • Qualified Staff: Presence of qualified medical professionals with experience.
  • Quality of Care: The hospital should be committed to providing high-quality healthcare

Benefits of West Bengal Health Scheme

The West Bengal Health Scheme offers numerous benefits that make it a valuable resource for state government employees and their families. Some of the key benefits include:

Financial Protection

The West Bengal Health Scheme provides substantial financial protection by covering a large proportion of medical expenses, thereby reducing out-of-pocket expenditure for beneficiaries.

Comprehensive Coverage

The West Bengal Health Scheme ensures all vital healthcare needs are included with extensive coverage including hospitalisation, OPD, maternity and daycare procedures.

Cashless Treatment

The availability of cashless treatment through empanelled hospitals is an important consideration. As a beneficiary, you can access healthcare facilities without making immediate payments.

Pre and Post-Hospitalisation Care

Pre and post-hospitalisation expenses are covered under the West Bengal Health Scheme to ensure the continuity in care/treatment that is required for full recovery.

Accessibility

You will have easy access to quality healthcare services because there is a vast network of empanelled hospitals across the state.

Maternity Benefits

A broad range of women’s maternity benefits is included to provide support to female staff as well as wives or partners to male workers.

How to Claim Benefits?

Claiming benefits under the West Bengal Health Scheme involves a streamlined process that ensures timely reimbursement of medical expenses. The following steps should be followed;

Cashless Treatment Process

  • Selection of Hospital: Select an empanelled hospital for treatment.
  • Pre-Authorisation: Present your health card at the hospital and obtain pre-authorisation.
  • Treatment: Get your treatment at the hospital without any payment.
  • Settlement: The bill is directly settled with the West Bengal Health Scheme administrators by the hospital.

Reimbursement Process

Here are the reimbursement processes that you should follow:
  • Treatment In Non-Empaneled Hospital: If you get treated at a non-empanelment hospital, you will have to pay the bill in advance.
  • Submission of Claim: Submit a claim form with medical bills, prescriptions and other necessary documents to the specified authorities

Verification

Here is the key aspect for verification:
  • Approval and Payment: Upon being accepted, your account is credited with the amount which is to be reimbursed.

Challenges and Limitations

West Bengal Health Scheme has some challenges and limitations that need to be addressed for its effective operation. Here are some common ones:

Awareness and Accessibility

  • Awareness: Beneficiaries eligible for the West Bengal Health Scheme should know about it so that they can avail of its various benefits.
  • Accessibility: In the remote areas, hospitals in the panel have less presence leading to a lack of effectiveness in the West Bengal Health Scheme.

Administrative Hurdles

  • Documentation: Having numerous pages of documentation may pose challenges for beneficiaries.
  • Approval Delays: The delay in passing through administrative stages may negatively impact on claimants’ financial position.

Coverage Gaps

  • Exclusions: Some treatments and procedures cannot be done under the West Bengal Health Scheme. You will have to spend your money on such treatments.
  • Cost Limits: Certain medical treatments have predetermined cost ranges.

Future Prospects and Recommendations

Enhancing West Bengal Health Scheme efficiency while meeting the changing health needs of its members could involve several steps:

Expanding Network of Empaneled Hospitals

This would mean having more empanelled hospitals, especially in rural and underserved areas. This will enable all beneficiaries to access healthcare services without discrimination based on location.

Simplifying the Claim Process

Making the claims process easier can lead to less paperwork. This will ensure faster processing, approval and reimbursement by simplifying the documentation process. There will be improvement in approval speed-up processes within the payer’s office.

Enhancing Awareness

Providing information about benefits & procedures related to the West Bengal Health Scheme through campaigns or workshops can help involve a larger number of employees who may otherwise never know about it. This will promote wider participation.

Increasing Coverage limits

There is a need to reconsider coverage limits imposed on various treatment categories to ensure that beneficiaries are supported financially when expensive medical procedures are required.

Digital Integration

The use of digital technology like online claim submissions, tracking and approvals will result in a more streamlined process with greater efficiency.

Also Read: 7 Government Pension Schemes for Senior Citizens

Importance of Health Scheme

The significance of the West Bengal Health Scheme in the public health and individual welfare spheres cannot be overemphasised. Here are some points that emphasise its importance:

  • Access to Healthcare:
  • Many times, these programs extend assistance or provide insurance to help you get required medications, treatments or medical services they may have otherwise been unable to afford.

  • Preventive Healthcare:
  • Some schemes lean more on preventive healthcare through check-ups, vaccination routines and screening processes among others. This kind of approach will help in the early diagnosis of ailments. This will help in reducing the cost of healthcare and faster recovery.

  • Financial Protection:
  • Health schemes provide financial protection against high medical expenses. You and your family will not have to bear the entire cost of treatment for diseases and medical emergencies.

  • Equality in Healthcare:
  • The West Bengal Health Scheme makes it possible for every person regardless of their socioeconomic status, physical location or pre-existing conditions to access medical care.

  • Healthcare Infrastructure Development:
  • The government-funded arrangements usually come with infrastructure development provisions. This includes building hospitals and clinics, besides improving healthcare facilities in under-served areas.

  • Focus on Vulnerable Groups:
  • A significant number of health plans aim at vulnerable populations like children, pregnant women, elderly people and persons with disabilities so that they can get what they need for their treatment.

  • Health Education:
  • The scheme typically incorporates aspects of health education campaigns about nutrition awareness, hygiene practices, family planning information as well as disease prevention within the communities.

  • Reducing Healthcare Disparities:
  • By addressing disparities in access to healthcare services, the scheme contributes to narrowing the gap between different socioeconomic groups and regions.

  • Enhancing Public Health Outcomes:
  • Broad-based health plans help improve public health outcomes by tackling important public health issues such as infectious diseases, malnutrition and maternal mortality rates amongst others.

  • Economic Development:
  • A healthy population is more productive leading to economic growth. Health insurance policies contribute towards increased workforce productivity and reduced absenteeism due to illness.

  • International Commitments:
  • Health schemes are often part of a country’s commitment to international health goals and agreements, such as the Sustainable Development Goals (SDGs) set by the United Nations.

  • Emergency Preparedness:
  • Healthcare systems should possess mechanisms that can facilitate the mobilisation of resources and services during outbreaks or natural disasters. Health schemes can make this possible.

  • Research and Innovation:
  • These programs sometimes allocate funds for medical research and innovation, thus promoting developments in healthcare technologies, treatments and pharmaceuticals.

  • Political and Social Stability:
  • Accessible healthcare contributes to political stability by addressing public health concerns and meeting the needs of the population, thereby reducing social unrest.

The Value of West Bengal Health Scheme

The West Bengal Health Scheme is a commendable initiative by the Government of West Bengal, aimed at providing comprehensive healthcare coverage to state government employees and their families. By addressing the financial burdens associated with medical treatment, the West Bengal Health Scheme plays a crucial role in promoting the well-being of public servants. While there are challenges to be addressed, the West Bengal Health Scheme's benefits significantly outweigh its limitations, making it a vital component of the state's healthcare system. Continuous improvements and proactive measures can ensure that the West Bengal Health Scheme remains effective and relevant, ultimately contributing to a healthier and more productive workforce in West Bengal.

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FAQS – FREQUENTLY ASKED QUESTIONS

  • Who is eligible for the West Bengal Health Scheme ?

    West Bengal Health Scheme is open to all permanent, contractual and probationary state government employees, retired employees and family pensioners, and dependents including spouses and unmarried children and parents.
  • How to enrol in the West Bengal Health Scheme ?

    Enrolment in the West Bengal Health Scheme involves visiting the West Bengal Health Scheme's official website and filling out an online application form. The form requires details about yourself and your work history. You will also need to upload the required supporting documents. After approval, you will receive a health card.
  • What types of medical expenses are covered under the West Bengal Health Scheme ?

    Hospitalisation, outpatient department (OPD) treatments, pre and post-hospitalisation care, maternity benefits and daycare procedures come under the West Bengal Health Scheme. Cashless facilities as well as reimbursement are available, depending on the empanelment status of the hospital.
  • How to get cashless treatment under the West Bengal Health Scheme ?

    A cashless facility is available at empanelled hospitals. You will need to present your health card before being admitted to get cashless services.
  • How to claim reimbursement for treatment at a non-empanelled hospital under the West Bengal Health Scheme ?

    For claiming reimbursement, you must submit claim forms along with medical bills, prescriptions etc. to designated authorities such as the CMOH office. Once it’s done and verified, you will get the claim amount.
  • Are pre-existing conditions covered under the West Bengal Health Scheme ?

    Pre-existing conditions are included under this scheme.
  • What is the coverage limit for treatments under the West Bengal Health Scheme ?

    The limits for various treatments under the West Bengal Health Scheme are according to the predetermined provisions reviewed regularly. These limits can be found in the guidelines of this West Bengal Health Scheme published by the authority. They vary according to different treatment types and places of administration
  • How to find an empanelled hospital under the West Bengal Health Scheme ?

    A list of empanelled hospitals can be found on West Bengal Health Scheme's official website. You may find a suitable healthcare provider within the West Bengal Health Scheme network by searching as per location and speciality.
  • What to do in case of an emergency hospitalisation ?

    If you go to the nearest hospital during emergency conditions but it is not on the empanelled list, you will need later reimbursement from the West Bengal Health Scheme. You will need to provide evidence by bill copies or any other related health documents.
  • How are maternity benefits provided under the West Bengal Health Scheme ?

    Maternity benefits comprise expenses related to delivery (normal and cesarean) and pre & post-natal care under West Bengal Health Scheme. These rewards ensure that female employees as well as wives of male employees are financially supported.

 

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No Liability

This Website is provided to you on an "as is" and "where-is" basis, without any warranty. ABCL, for itself and any ABC Companies and third party providing information, Materials (defined later), facilities, or content to this Website, makes no representations or warranties, either express, implied, statutory or otherwise of merchantability, fitness for a particular purpose, or non-infringement of third party rights, with respect to the website, the information or any products or facilities to which the information refers. ABCL will not be liable to you or any third party for any damages of any kind, including but not limited to, direct, indirect, incidental, consequential or punitive damages, arising from or connected with the site, including but not limited to, your use of this site or your inability to use the site, even if ABCL has previously been advised of the possibility of such damages. Any access to information hosted on third party websites of billers/banks/merchants/ABC Companies etc. is not intended and shall not be treated as an offer to sell or the solicitation of an offer to buy any product/offering of these ABC Companies or third parties.

The Facilities Provider or ABCL or ABC Companies shall have absolutely no liability in connection with the information and Material posted on this Website including any liability for damage to your computer hardware, data, information, materials, or business resulting from the information and/or Material or the lack of information and/or Material available on the Website. In no event shall ABCL or ABC Companies shall be liable for any for any special, incidental, consequential, exemplary or punitive damages for any loss, arising out of or in connection with (a) the use, misuse or the inability to use this Website; (b) unauthorized access to or alteration of your transmissions or data; (c) statements or conduct of any third party on the site; or (d) any other matter whatever nature relating to this Website.

Further, the Facilities Provider cannot always foresee or anticipate technical or other difficulties. The facilities may contain errors, bugs, or other problems. These difficulties may result in loss of data, personalization settings or other facilities interruptions. The Website does not assume responsibility for the timeliness, deletion, mis-delivery, or failure to store any user data, communications, or personalization settings.

The Facilities Provider, ABCL, ABC Companies and the providers of information shall not be liable, at any time, for any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communications line failure, theft or destruction or unauthorized access to, alteration of, or use of information contained at this Website.

Manner of Use of Personal Information

All Personal Information including Sensitive Personal Information provided/related to you, shall be stored/used/processed/transmitted expressly for the Purpose or facilities indicated thereon at the time of collection and in accordance with the Privacy Policy. Other than those otherwise indicated and agreed by You, this Website do not collect or store or share your Personal Information. Aditya Birla Capital is the brand and accordingly all products and facilities are provided by respective ABC Companies as applicable. Therefore, for any of these Purposes, the Website will use ABC Companies their authorized third party vendors, agents, contractors, consultants or facilities providers (individually a ‘Third Party Service Provider’ and collectively, the “Third Party Service Providers”) and to that extent you understand and authorize the Facilities Provider to share/transmit such information to Third Party Service Providers. Such sharing of information will be solely for the purpose to fulfill / complete / authenticate your specific requests/transaction execution and for providing information about any ABC Companies product or facilities or services or for data analytics or to deliver to you any administrative notices, alerts or communications relevant to your Purpose (and which may include sending promotional emails or SMS or calls or any other mode permitted under law) or to analyze the usage and improve the facilities/solutions offered or for any research or troubleshooting problems, detecting and protecting against errors or to improve features, tailor the facilities on the Website to your interests, and to get in touch with you whenever necessary.

Except in the manner as stated in the Privacy Policy, the Website will not disclose your Personal Information with any affiliated or unaffiliated third parties,

You may receive e-mails /communications/notifications from the Third Party Services Providers regarding facilities updates, information/promotional e-mails/SMS and/or update on new product announcements/services in such mode as permitted under law.

Use of Website in India

This Website is controlled and operated from India and there is no representation that the Materials/information are appropriate or will be available for use in other locations. If you use this Website from outside the India, you are entirely responsible for compliance with all applicable local laws. There is no warranty or representation that a user in one region may obtain the facilities of this website in another region.

Information published on the Website may contain references or cross references to products, programs and facilities offered by ABC Companies/third parties that are not announced or available in your country. Such references do not imply that it is intended to announce such products, programs or facilities in your country. You may consult your local advisors for information regarding the products, programs and services that may be available to you.

In your use of the Website, you may enter correspondence with, purchase goods and/or facilities from, or participate in promotions of advertisers or members or sponsors of the web site, including those of ABC Companies. Unless otherwise stated, any such correspondence, advertisement, purchase or promotion, including the delivery of and the payment for goods and/or facilities, and any other term, condition, warranty or representation associated with such correspondence, purchase or promotion, is solely between you and the applicable ABC Companies and/or third parties.

You agree that Facilities Provider / ABC Companies has no liability, obligation or responsibility for any such correspondence, purchase or promotion between you and any other ABC Companies and/or third parties.

Third party websites

This Website may be linked to other websites (including those of ABC Companies) on the World Wide Web that are not under the control of or maintained by ABCL. Such links do not indicate any responsibility or endorsement on our part for the external website concerned, its contents or the links displayed on it. These links are provided only as a convenience, in order to help you find relevant websites, facilities and/or products that may be of interest to you, quickly and easily. It is your responsibility to decide whether any facilities and/or products available through any of these websites are suitable for your purposes. The Facilities Provider or ABCL is not responsible for the owners or operators of these websites or for any goods or facilities they supply or for the content of their websites and does not give or enter into any conditions, warranties or other terms or representations in relation to any of these or accept any liability in relation to any of these (including any liability arising out of any claim that the content of any external web site to which this web site includes a link infringes the intellectual property rights of any third party).

USE of APP

In case any facilities/services, access/dissemination of information or execution of transaction is done through use of any APP related to ABC Companies, the additional terms and conditions governing the Use of APP shall be applicable and to be read along these Terms of Use.

Postings and monitoring

The Facilities Provider or ABCL or ABC Companies does not routinely monitor your postings to the Website but reserves the right to do so if deemed necessary if it is related to the facilities offered on the web site and to comply with law. However, in our efforts to promote good citizenship within the internet community, if the Facilities Provider or ABCL or ABC Companies becomes aware of inappropriate use of the Website or any of its facilities, any information, opinions, advice or offers posted by any person or entity logged in to the Website or any of its associated sites is to be construed as public conversation only, and the Facilities Provider or ABC Companies shall not be liable or responsible for such public conversation. You agree that in such cases, we will respond in any way that, in our sole discretion, as deemed appropriate. You acknowledge that Facilities Provider or ABC Companies will have the right to report to law enforcement authorities any actions that may be considered illegal, as well as any information it receives of such illegal conduct. When requested, ABC Companies/Facilities Provider will co-operate fully with law enforcement agencies in any investigation of alleged illegal activity on the internet.

Submissions and unauthorized use of any Materials contained on this Website may violate copyright laws, trademark laws, the laws of privacy and publicity, certain communications statutes and regulations and other applicable laws and regulations. You alone are responsible for your actions or the actions of any person using your user name and/or password. As such, you shall indemnify and hold Facilities Provider, ABCL / ABC Companies and its officers, directors, employees, affiliates, agents, licensors, and business partners harmless from and against any and all loss, costs, damages, liabilities, and expenses (including attorneys' fees) incurred in relation to, arising from, or for the purpose of avoiding, any claim or demand from a third party that your use of the Website or the use of the Website by any person using your user name and/or password (including without limitation your participation in the posting areas or your submissions) violates any applicable law or regulation, or the rights of any third party.

We reserve the right to terminate access to this Website at any time and without notice. Further this limited license terminates automatically, without notice to you, if you breach any of these Terms of Use. Upon termination, you must immediately destroy any downloaded and printed Materials.

If you come across any breaches/violation or offensive material you must report to us at abc.secretarial@adityabirla.com

Use of Cookies

You agree and understand that the Website will automatically receive and collect certain anonymous information in standard usage logs through the Web server, including computer/computer resource-identification information obtained from "cookies" sent to your browser from a web server or other means as explained in the Privacy Policy.  

Facilities Changes and Discontinuation

The Website reserves the right to discontinue or suspend, temporarily or permanently, the facilities. You agree that the Facilities Provider/ ABC Companies will not be liable to you in any manner whatsoever for any modification or discontinuance of the facilities. The format and content of this Website may change at any time. We may suspend the operation of this Website for support or maintenance work, in order to update the content or for any other reason.

ABCL, ABC Companies, and its directors, employees, associates, or other representatives shall not be liable for any damages or injury, arising out of or in connection with the use, or non-use including non-availability of the Website and also for any consequential loss or any damages caused because of non-performance of the system due to a computer virus, system failure, corruption of data, delay in operation or transmission, communication line failure, or any other reason whatsoever. The Website will not be responsible for any liability arising out of delay in providing any information on the Website.

Compliance with the Law

You agree that you will not:

  • Use any robot, spider, scraper, deep link or other similar automated data gathering or extraction tools, programme, algorithm or methodology to access, acquire, copy or monitor the Website, or any portion of the Website.
  • Use or attempt to use any engine, software, tool, agent, or other device or mechanism (including without limitation, browsers, spiders, robots, avatars or intelligent agents) to navigate or search the Website, other than the search engines generally available by third party web browsers
  • Post or transmit any file which contains viruses, worms, Trojan horses or any other contaminating or destructive features, or that otherwise interferes with the proper working of the Website or the facilities.
  • Attempt to decipher, decompile, disassemble, or reverse engineer any of the software, comprising or in any way making up a part of the Website or the facilities.
  • You agree not to use the facilities for illegal purposes or for the transmission of material that is unlawful, harassing, libelous (untrue and damaging to others), invasive of another's privacy, abusive, threatening, or obscene, or that infringes the rights of others.

Restrictions on Commercial Use or Resale

Your right to use the facilities is personal to you; therefore, you agree not to resell or make any commercial use of the facilities. In addition, the Website welcomes your feedback as a user of the facilities. Any feedback you provide will become the confidential and proprietary information of the Website, and you agree that the Website may use in any manner and without limitation, all comments, suggestions, complaints, and other feedback you provide relating to the Website. The Website shall have a worldwide, royalty-free, non-exclusive, perpetual, and irrevocable right to use feedback for any purpose, including but not limited to incorporation of such feedback into the Website or other Website software or facilities.

No Endorsements

All product and facilities marks contained on or associated with the facilities that are not the Website marks are the trademarks of their respective owners. The Website would require you to respect the same. References to any such names, marks, products or facilities of third parties or hypertext links to third party sites or information does not imply the Website’s endorsement, sponsorship or recommendation of the third party, information, product or facilities.

Promotional Offers

You may receive from time to time, announcement about offers with intent to promote this Website and/or facilities/products of ABC Companies (“Promotional Offers”). The Promotional Offer(s) would always be governed by these Terms of Use plus certain additional terms and conditions, if any prescribed. The said additional terms and conditions, if prescribed, would be specific to the corresponding Promotional Offer only and shall prevail over these Terms of Use, to the extent they may be in conflict with these Terms of Use. The Website reserves the right to withdraw, discontinue, modify, extend and suspend the Promotional Offer(s) and the terms governing it, at its sole discretion.

Charges for use of Website

There are no charges or fees to be paid by you for use of this Website. However, you are responsible for all telephone access fees and/or internet service fees that may be assessed by your telephone and/or internet service provider. You further agree to pay additional charges, if any levied by Third Party Service Provider(s), for the facilities provided by them through the Website (Additional Charges).

No Endorsement

You are advised to be cautious when browsing on the internet and to use good judgment and discretion when obtaining information or transmitting information. From this Website, users may visit or be directed to third party web sites. The Website makes no effort to review the content of these web sites, nor is the Website or its licensors responsible for the validity, legality, copyright compliance, or decency of the content contained in these sites.

In addition, the Website does not endorse or control the content of any other user and is not responsible or liable for any content, even though it could be unlawful, harassing, libelous, privacy invading, abusive, threatening, harmful, vulgar, obscene or otherwise objectionable, or that it infringes or may infringe upon the intellectual property or other rights of another. You acknowledge that the Website does not pre-screen content, but that the Website will have the right (but not the obligation) in their sole discretion to refuse, edit, move or remove any content that is available via the facilities.

Electronic Communications

These Terms of Use and any notices or other communications regarding the Facilities may be provided to you electronically, and you agree to receive communications from the Website in electronic form. Electronic communications may be posted on the Website and/or delivered to your registered email address, mobile phones etc either by Facilities Provider or ABC Companies with whom the services are availed. All communications in electronic format will be considered to be in "writing". Your consent to receive communications electronically is valid until you revoke your consent by notifying of your decision to do so. If you revoke your consent to receive communications electronically, the Facilities Provider shall have the right to terminate the facilities.

Assignment

You shall not assign your rights and obligations under this Agreement to any other party. The Website may assign or delegate its rights and/or obligations under this Agreement to any other party in future, directly or indirectly, or to an affiliated or group company.

Legal Disclaimers

The information provided on or through the Website is for general guidance and information purposes only and they do not in any manner indicate any assurance or opinion of any manner whatsoever. Any information may be prone to shortcomings, defects or inaccuracies due to technical reasons. Certain information on Website may be on the basis of our own appraisal of the applicable facts, law and regulations in force at the date hereof.

The information (and opinions, if any) contained on the Website may have been obtained from public sources believed to be reliable and numerous factors may affect the information provided, which may or may not have been taken into account. The information provided may therefore vary (significantly) from information obtained from other sources or other market participants. Any reference to past performance in the information should not be taken as an indication of future performance. The information is dependent on various assumptions, individual preferences and other factors and thus, results or analyses cannot be construed to be entirely accurate and may not be suitable for all categories of users. Hence, they should not be solely relied on when making investment decisions. Your investment or financial decision shall always be at your own discretion and based on your independent research; and nothing contained on the Website or in any information would construe ABCL/ABC Companies or any of its employees/authorized representative as having been in any way involved in your decision making process. Any information and commentaries provided on the Website are not meant to be an endorsement or offering of any stock or investment advice.

Nothing contained herein is to be construed as a recommendation to use any product, process, equipment or formulation, in conflict with any patent, or otherwise and Facilities Provider / ABCL/ABC Companies makes no representation or warranty, express or implied that, the use thereof will not infringe any patent, or otherwise. Information on this Website sourced from experts or third party service providers, which may also include reference to any ABCL Affiliate. However, any such information shall not be construed to represent that they belong or represent or are endorsed by the views of the Facilities Provider or ABC Companies. Any information provided or sourced from ABCL Affiliate belongs to them. ABCL is an independent entity and such information from any ABCL Affiliate are not in any manner intended or to be construed as being endorsed by ABCL or Facilities Provider. The information does not constitute investment or financial advice or advice to buy or sell, or to endorse or solicitation to buy or sell any securities or other financial instrument for any reason whatsoever. Nothing on the Website or information is intended to constitute legal, tax or investment advice, or an opinion regarding the appropriateness of any investment or a solicitation of any type. Investment in the securities market and any financial instruments are inherently risky and you shall always assume complete and full responsibility for the outcomes of all the financial or investment decisions that you make, including but not limited to loss of capital. You are therefore advised to obtain your own applicable legal, accounting, tax or other professional advice or facilities before taking or considering an investment or financial decision.

No Solicitation

No Information at this Website shall constitute an invitation to invest in ABCL or any ABC Companies. These are meant for general information only or to meet statutory requirements or disclosures. ABCL or any of its employees are in no way liable for the use of the information by you, when making any decision or investing or trading through any investment vehicles or ABC Companies, or any other third party which may be engaged in offering of these services.

The information contained on this Website does not represent and should not be used to construe (i) the terms on which a new transaction would be entered into by ABCL or ABC Companies, (ii) the terms on which any existing transactions could be unwound by ABCL or ABC Companies, (iii) the calculation or estimate of an  amount that would be payable following an early termination of any past/existing transactions or (iv) the valuations given to any transactions by ABCL or ABC Companies in their books of account for financial reporting, credit or risk management purposes.

Statutory Disclosure

ABCL and ABC Companies are engaged in a broad spectrum of activities in the financial services sectors. You understand and acknowledge that Aditya Birla Money Limited (‘ABML’), Aditya Birla Finance Limited (‘ABFL’) and Aditya Birla Sun Life Asset Management Company Limited and trustees and sponsor of Aditya Birla Sun Life Mutual Fund (‘ABSLMF’) are group companies and ABML / ABFL also acts as a distributor of ABSLMF.  Any recommendation or reference of schemes of ABSLMF if any made or referred on the Website, the same is based on the standard evaluation and selection process, which would apply uniformly for all mutual fund schemes. You are free to choose the execution facilities in the manner deemed fit and proper and no commission will be paid by ABSLMF to ABML / ABFL if you choose to execute a transaction with ABSLMF on the Website, unless otherwise agreed by you and ABML/ABFL separately. Information about ABML/ABFL, its businesses and the details of commission structure receivable from asset management companies to ABML/ABFL, are also available on their respective Website.

Similarly Aditya Birla Money Insurance Advisory Services Limited and Aditya Birla Insurance Brokers Limited are insurance intermediaries and engaged in the distribution of Insurance Products and it may services may include products of Aditya Birla Sun Life Insurance Company Limited and Aditya Birla Health Insurance Company Limited. However there is no conflict on these services and commissions if any payable are in accordance of the extant regulations.

Force Majeure

The Facilities Provider, ABC Companies and any of its Third Party Service Providers shall not be liable for any delay or failure in performance resulting directly or indirectly from acts of nature, forces, or causes beyond their reasonable control, including, without limitation, Internet failures, computer equipment failures, telecommunication equipment failures, other equipment failures, electrical power failures, strikes, virus, other malicious computer code, hacking, labour disputes, riots, insurrections, civil disturbances, shortages of labour or materials, fires, flood, storms, explosions, acts of God, war, earthquake, governmental actions, orders of domestic or foreign courts or tribunals, non-performance of third parties, or loss of or fluctuations in heat, light, or air conditioning.

Indemnification

You agree to protect and fully compensate Facilities Provider, ABCL, ABC Companies, subsidiaries, licensors, suppliers and facilities providers, employees, officers and directors, from any and all third party claims, liability, damages, expenses and costs (including but not limited to reasonable attorneys fees) caused by or arising from your use of the facilities, your violation of the Terms of Use or your infringement, or infringement by any other user of your account, of any intellectual property or other right of anyone.

No Waiver

The Facilities Provider, ABC Companies or any of its third party service providers and processor bank/merchants etc. shall not be deemed to have waived any of its/their rights or remedies hereunder, unless such waiver is in writing. No delay or omission on the part of Facilities Providers and ABC Companies, in exercising any rights or remedies shall operate as a waiver of such rights or remedies or any other rights or remedies. A waiver on any one occasion shall not be construed as a bar or waiver of any rights or remedies on future occasions.

Exclusive Agreement

You agree that these Terms of Use are the complete and exclusive statement of agreement supersede any proposal or prior agreement, oral or written, and any other communications between you and the Facilities Provider and its Third Party Service Providers or processor bank/merchants relating to the subject matter of these Terms of Use. These Terms of Use, as the same may be amended from time to time, will prevail over any subsequent oral communications between you and the Website and/or the processor bank.

Termination

Either party can terminate this Agreement by notifying the other party in writing. Upon such termination You will not be able to use the facilities of this Website.

Governing Law and Jurisdiction

The Website specifically prohibits you from usage of any of its facilities in any countries or jurisdictions that do not corroborate to all stipulations of these Terms of Use. The Website is specifically for users in the territory of India. In case of any dispute, either judicial or quasi-judicial, the same will be subject to the laws of India, with the courts in Mumbai having exclusive jurisdiction.

These Terms and Conditions are governed by and to be interpreted in accordance with laws of India, without regard to the choice or conflicts of law provisions of any jurisdiction. You agree, in the event of any dispute arising in relation to these Terms and Conditions or any dispute arising in relation to the Website whether in contract or tort or otherwise, to submit to the jurisdiction of the courts located at Mumbai, India for the resolution of all such disputes.

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