The ABCD App is a comprehensive fintech platform offering a one-stop solution for a range of financial services. From Insurance, Loans and Investments to expense tracking, credit score checks, and tax filing, the ABCD App streamlines your financial universe in a user-friendly interface. It makes managing finance as simple as ABCD.

Please reach-out to us for Customer Grievance Redressal as follows:

STEP 1:
In case of any query or service request, contact us at:
Email: care.digital@adityabirlacapital.com
Call us: 1800 270 7000

STEP 2:
Escalation of Complaints
If the borrower is not satisfied with the response received from the Support team the customer can contact the Grievance redressal Officer’s Mailbox below. The Grievance Redressal officer shall undertake to resolve the grievance within a period of (7) seven working days from the date of receipt of Grievance.

Name: Akash Anchan
Designation: Grievance Redressal Officer, Aditya Birla Capital Digital Limited.
Email: abcdl.Servicehead@adityabirlacapital.com
Address: 9th Floor, One World Center, Tower 1, Jupiter Mills Compound, 841 Senapati Bapat Marg, Elphinstone Road, Delisle Road, Mumbai, Mumbai, Maharashtra, India, 400013.
Phone Number: 022- 68323410

RBI Sachet Portal Link: https://sachet.rbi.org.in

Changing your mPIN on the ABCD App is quite simple.

• Click on the hamburger menu at the homepage's top left corner.
• Then click on ‘Update mPIN’.
• Enter your old mPIN, then the new mPIN, reconfirm your new mPIN and click on update.

Your mPIN will then be updated successfully.

The ABCD app offers a variety of financial products and services to cater to users' diverse needs. Here are the available products on the app:

• Credit score display with preliminary insights
• Secured Loans
• Unsecured Loans
• Life Insurance
• General Insurance
• Mutual Funds
• Demat A/c Opening
• Stocks and Securities
• Deposits
• DigiGold

In addition to these current offerings, the app promises to introduce more features in the future to further enhance the user experience and meet their evolving financial needs.

Yes, your personal data is safe with us and it is only accessible via your fingerprint verification or 4 dight MPIN chosen by you.

To update your PAN and Date of Birth details after registering on the ABCD App follow these steps:

• Click on the hamburger menu at the top left corner of the homepage
• Click on ‘View Profile’ to see your profile details.
• Enter the updated information and click 'Save'. Your information will then be updated.

Please note this information will only be updated in the ABCD App records. If you want to update information for any products purchased from Aditya Birla Capital's group companies, a request needs to be raised separately with the respective company.

Aditya Birla Capital Digital partners with Aditya Birla Finance Limited to offer loan services to its customers. The lender that is shown on the Loan Offer screen, Loan Agreement as well as in the Loan documents clearly. The Credit Information companies such as CIBIL, Experian will also show the Personal Loan with the same lender name.
Lender Name - Aditya Birla Finance Limited
Address: No 841, 18th Floor, Jupiter Mill Compound, Elphinstone Road, Senapati Bapat Marg, Mumbai-400013

Our Digital Lending Partner - https://finance.adityabirlacapital.com/our-digital-lending-platform-partners
Privacy Policy - https://www.adityabirlacapital.com/abc-digital/privacy-policy