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HEALTH INSURANCE 
Health Insurance
Housing Finance
Life Insurance
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SME Finance
Stock & Securities
Home LoanFind customised home loan solutions for your unique needs
Balance TransferFind a better interest rate for your existing home loan
Top up Home LoanGet a loan on your existing home loan to meet your needs
Loan Against PropertyTurn your assets into a financial ally
Personal LoanMeet all your dreams and needs with a collateral-free Personal Loan
Flexi LoanMake loan repayment flexible and hassle-free with Flexi Loans
Instant Personal LoanGet quick funds with Aditya Birla Capital Instant Personal Loan
Long Term Personal LoanEnjoy affordable repayments and a flexible tenure with Aditya Birla Capital
Personal Loan EligibilityCheck your Aditya Birla Capital Personal Loan eligibility
Personal Loan Interest RatesEnjoy low personal loan interest rates for affordable repayments
Are you eligible for a Personal Loan? Find out now!
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Debt FundsDiversify your portfolio and reduce risk with Debt Funds
Equity FundsInvest smartly in Equity Funds to aim for higher returns
Hybrid FundsDiversify your portfolio and reduce your risk with a mix of equity and debt
Retirement FundsGoal-oriented fund with a lock-in period to create a corpus for retirement
Children’s FundsSecure your child’s financial future with solutions-oriented children’s funds
Exchange Traded FundsUnlock a smart, hassle-free way to invest in various assets
Fund Of FundsChoose the smart way to diversify risks and grow investments
Index FundsFollow the benchmark of smart investors to grow your wealth
Calculate wealth creation through lumpsum investment in Mutual Funds
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Equity TradingInvest or trade in equity for attractive returns and long-term capital growth
Margin Trading FacilityGet up to 5X leverage on leading stocks & increase your trading power
BondsGive your portfolio stability with attractive returns
Term InsuranceBring security and peace to life’s unpredictability
Retirement PlansGet a guaranteed regular pension plus lump sum on plan maturity
Savings PlansGet a guaranteed regular pension plus lump sum on plan maturity
ULIP PlansGet the benefits of insurance & wealth creation in one convenient plan
Find out how much life insurance you need with our Human Life calculator
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Health & Wellness PlansMake quality health care affordable and accessible
Super Top-up PlansGet extra coverage when you need it most
Life Insurance
Health Insurance
Mutual Fund
Home Finance
Personal Finance
Stocks & Securities
Service TAT - Health Insurance
In accordance with the Insurance e-Commerce Guidelines issued by IRDAI on 9th March 2017, Company shall follow the following service TAT for the online sale of insurance products through its ISNP. The Company shall endeavor to follow the below-mentioned service level TATs subject to receipt of necessary information and documents from insurers:| Policyholder servicing turnaround times are as follows: | ||
| Service parameters | Maximum TAT* (calendar days) | The turnaround time to be calculated from |
| Intimation of claim related information to the Insurer | 3 working days | Date of receipt of the claim related information from the client |
| Written communication of decisions on the proposal / raising additional requirements on the proposal | 15 days | Date of receipt of the proposal or the date of receipt of any requirement called for, whichever is later |
| Requests for refund including free look cancellation, surrender, and withdrawal; refund of proposal deposit; refund of outstanding proposal deposit, if any | 15 days | Date of receipt of (a) request, or (b) last necessary document, whichever is later |
| Resolution of Grievance | 14 days | Endeavor to provide a resolution on the Grievance within 14 Days of receipt of Grievance |
*The TATs are defined for raising the customer requirements / grievances and coordinating with the respective insurers for resolving the service issues that are dependent on the insurers for resolution. ABCDL will not be in breach of the TATs if the matter is pending resolution from the insurer.
Service TAT - Life Insurance
| Policyholder servicing turnaround times are as follows: | ||
| Service parameters | Maximum TAT* (calendar days) | The turnaround time to be calculated from |
| Intimation of claim related information to the Insurer | 3 working days | Date of receipt of the claim related information from the client |
| Written communication of decisions on the proposal / raising additional requirements on the proposal | 15 days | Date of receipt of the proposal or the date of receipt of any requirement called for, whichever is later |
| Requests for refund towards free look cancellation, surrender, and withdrawal; refund of proposal deposit; refund of outstanding proposal deposit, if any | 15 days | Date of receipt of request/last necessary document, whichever is later |
| Resolution of Grievance | 14 days | Endeavor to provide a resolution on the Grievance within 14 Days of receipt of Grievance |
*The TATs are defined for raising the customer requirements / grievances and coordinating with the respective insurers for resolving the service issues that are dependent on the insurers for resolution. ABCDL will not be in breach of the TATs if the matter is pending resolution from the insurer.