Hospicash insurance

To file a claim, you typically need to inform the insurer within a specified timeframe and provide necessary documents like hospitalisation bills and the discharge summary.

The Insured Person/ Policyholder can contact Us with the details through our
website: www.adityabirlacapital.com,
Email: care.healthinsurance@adityabirlacapital.com, or
Toll Free: 1800 270 7000.
Address: Any of Our Branch office or Corporate office.
For senior citizens, please contact respective branch office of the Company or call at 1800 270 7000 or
write an e- mail at seniorcitizen.healthinsurance@adityabirlacapital.com.

The Insured Person can also walk-in and approach the grievance cell at any of Our branches. If in case the Insured Person is not satisfied with the response, then they can contact Our Head of Customer Service at the following email
arehead.healthinsurance@adityabirlacapital.com.
If the Insured Person is still not satisfied with Our redressal, he/she may approach the nearest Insurance Ombudsman. The contact details of the Ombudsman offices are provided on Our website and in the Policy.

Claim intimation can be given by calling ABHIC’s call centre- 18002707000 or by e-mailcare.healthinsurance@adityabirlacapital.com

You can also write to ABHIC’s office address along with the following details:

• COI number of member
• Name of the group member
• Name and address of the Insured Person (Group member or the family members enrolled in the Policy) in respect of whom the request is being made
• Hospital where treatment/Surgery was taken
• Date of admission and date of discharge or approximate length of stay
• Any other information that may be relevant to the Illness/ Injury/ hospitalisation