Sales HR - Mumbai

Accountability 

Supporting Actions 

Meet manpower requirement and provide HR support to new joinees as well as existing employees at the regions. 

RECRUITMENT: 

1. Facilitate manpower hiring across the region is within Budget and as per approved manpower plan 

2. Leverage Talent Acquisition team for FLS hiring 

3. Ensure quality of hire within the specified parameter 

4. Ensure recruitments are done with an optimum sourcing mix to maintain cost within budget. 

5. Ensure compensation alignment for all recruitments (within given bands) during the hiring process 

HR OPERATIONS: 

1. Provide functional direction & ensure smooth & uniform delivery of HR Ops issues pertaining to joining, compensation, exits etc across branches, regions & verticals 

2. Coordinate and resolve employee query with contact points in HR/ Payroll 

3. Provide support/assistance for smooth transition to the shared services model and act as the first point of escalation for unresolved queries. 

ATTRITION MANAGEMENT: 

1. Conduct structured exit interview for all exits 

2. Analyse attrition in the region and identify key reasons contributing maximum to the attrition numbers 

3. Devise mechanisms, steps & initiatives to address employee concerns & arrest the factors contributing most to the attrition bucket. 

4. Partner with BM/BH in counselling session of employees during branch visits in case of disciplinary/ attitudinal issues 

Execute all OD initiatives & other initiatives of corporate HR to achieve a highly engaged workforce at the zones. 

OD INTERVENTIONS/ INITIATIVES: 

1. Conduct various employee engagement initiatives across the region from time to time 

2. Emphasise on employee referral policy and encourage employees for enhanced participation 

3. Guide BMs with the process of handling cases of indiscipline, absconding, PIP & other ER issues 

4. Drive initiatives like Goal setting, appraisal review , employee engagement survey etc. from time to time 

5. Conduct structured induction program for all new joinees along with Training team

Help the region in creating an environment of trust and to satisfactorily & speedily resolution of any ER issues in the region. 

HR NORMS: 

1. Ensure adherence to norms as per checklist (statutory and audit) while conducting branch visits. 

2. Ensure escalation of non-adherence cases and adopting measures for fast resolution. 

3. Educate sales and support staff by addressing on various HR norms during branch visits in cases of non-adherence. 

HANDLING ER ISSUES: 

1. Ensure Code of conduct awareness among the employees in the region 

2. Independently investigate any reported breach and to recommend course of action to be taken 

3. Speedy and effective investigation of all cases in the region sent by alert and forward detailed report to the whistle blower committee. 

4. Ensure spelling out SOPs on people practice in various communication forums (Meetings/workshops) creating a harmonious relation in the region.