Regional Investigation Manager

RCU Fraud Investigation – 

Ensure fraud cases are investigated and investigation report submitted to respective units for end to end tracking & closure.

1. TAT For Filing Investigation Report From The Date Of Concluding The Investigation 

2. TAT For Concluding The Investigation From The Date Of Incident Reporting.

Cyber Fraud –

1.Ensure all third party cyber fraud cases are reviewed & to be investigated if there is new modus operandi & identity the gaps & implementing fraud prevention measures. 

2.Regular coordination with GRT, Marketing, Infosec (Paladion) and Legal Team as & when required.

MIS & Reporting –

1. Incident Tracker maintenance & complete updation on daily basis.

2. Cyber Fraud Tracker maintenance & complete updation on daily basis. 

3. Monthly dashboard to be prepared along with Quarterly / Half Yearly & Annual Data to be submitted to the Management, RMC, ORMC, ACB via presentations and coordination with ORM & Compliance team for the same.

4. Maintaining Tracker for all the documents send for verification as part of investigation & vendor report delivery along with vendor vendor bill clearance.

5. Atttempted fraud transation review and submission to complaince (ML tracker)